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August 16, 2016

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Accident-prone food website told to watch the road

PROMPTED by a spate of cases involving delivery drivers hitting pedestrians, a court has ordered a local food ordering website to tighten management of its staff and improve safety education.

The Pudong New Area People’s Court have handed down guilty verdicts in cases involving three deliverymen working for the leading food delivery website Ele.me over the past year.

They were riding e-bikes or mopeds when they knocked down pedestrians while traveling in the wrong direction or too fast.

The court found the website fully responsible for the accidents and ordered the company to pay more than 262,000 yuan (US$39,420) in compensation, the court said.

The court said websites like Ele.me recruited many part-time deliverymen, but failed to manage them adequately.

Ele.me did not provide the drivers with safety education or insurance and the drivers used their own vehicles, which were not subject to safety checks by the company. It also did a poor job of route planning.

Ele.me said it would improve staff training, step up efforts to check vehicles, use big data technology to send drivers to their destinations along the right routes, and improve the company’s welfare system, the court said.




 

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