Unhappy patients ready to fight
Print Edition
NINE of 10 people believe violence to be the best option for the resolution of medical disputes, according to an academic survey released yesterday.
Fewer than 8 percent of respondents in the study, which was led by Fudan University, said they would resort to legal action as a way to settle such problems.
Dr Wu Qunhong from Harbin Medical University, who helped conduct the research, said the most common causes of disputes between patients and medical staff were dissatisfaction with the treatment process, the perceived bad attitude of doctors and nurses and lengthy waiting times.
The study found also that 11 percent of the 960 hospital doctors interviewed had been assaulted in the past year, either by a patient or relative of a patient. More than 70 percent said they had experienced non-physical attacks, such as insults and threats.
Almost 8 percent of the 588 nurses interviewed said they had been physically assaulted in the past 12 months, while 71 percent said they had experienced verbal abuse.
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