Food delivery websites come under scanner
Print Edition
AN eatery in Pudong New Area has been shut down after 20 people, most of them university students, fell ill due to suspected food poisoning yesterday.
They fell sick after eating barbecue and bibimbap from a restaurant known as “Sister Zhang” on 1161 Keyuan Road in Zhangjiang area.
Most of those who fell sick had ordered the take-away meals from online food-delivery platforms Ele.me and waimai.koubei.com.
After eating they suffered from bouts of vomiting, diarrhea and fever.
They were treated at the Shuguang Hospital, according to the Pudong New Area Market Supervision and Management Bureau, and later released.
The bureau said most of the food-poisoning victims were students from the Zhangjiang campus of Fudan University, Shanghai University of Traditional Chinese Medicine and the Zhangjiang campus of China Academy of Art.
The food-delivery websites removed the eatery from their sites after the incident.
The bureau said food samples had been sent for tests, and that investigation was underway.
The websites will be regulated under a new set of rules announced yesterday.
The food-delivery websites and restaurants that take online orders face fines of up to 200,000 yuan (US$30,769) and can have their licenses revoked in the event of food poisoning cases.
The websites have been told to check the certification of restaurants and act on complaints from customers, according to the new online meal service management rule issued by the Shanghai Food and Drug Administration.
The new rule, which comes into effect from September 1, is meant to regulate the restaurants and the food delivery companies to ensure good hygiene and safety.
“All restaurants must have business licenses and its address and business scope must be the same as in the license while taking online food orders and delivery service,” said Xu Jin, vice director of Shanghai Food and Drug Administration.
“Online food sales will be inspected just like ordinary restaurants. We will also introduce the evaluation system for them just like in restaurants,” Xu said.
The websites must ensure restaurants do real name registration, check their licenses and publicize all license information online for public monitoring.
“Websites must report any suspicious restaurant to the authorities and stop doing business with them if they detect anything illegal,” Xu said.
Local FDA will work with websites and pass on the results of their inspection to them. Customers’ complaints posted online will also be passed on to the FDA, which will investigate the complaints, officials said.
The rule also stipulates that delivery staff must have a health certificate and all equipment used for delivery must be clean and sanitized.
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