Authorities look at new toll system
Shanghai’s transport authorities said yesterday they are working on the technical improvement of electronic toll collection devices to ensure their stability in response to calls for improvement.
China has launched a campaign to phase out manual tolls and recommends cars be fitted with devices which will automatically deduct fees to speed up the procedure. However, this has led to a large number of complaints over congestion and more expensive charges.
Failure to separate vehicles for the ETC system and manual swiping at each toll gate in advance is the major problem, said adviser Shen Qinhua.
In addition, some vehicles get stuck due to technical problems during card reading.
Different charging methods have triggered complaints of extra charges, said adviser Jiang Jianhua, calling for a transparent charging system. He said the ETC system should be promoted gradually instead of being introduced too quickly.
An official with the Shanghai Road Transport Administrative Bureau said technical improvements are being made in response to suggestions.
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