Marriott Pudong East provides ‘intuitive service’
Print Edition
SHANGHAI is a dynamic city that constantly marches forward. With more new hotels on the market, MICE organizers have plenty of options for meetings and events. Shanghai Marriott Hotel Pudong East always focuses on understanding customer needs and finding creative solutions that surpass their expectations.
“We aim to transform the idea of meetings; the hotel does not only offer a meeting room, but it offers an intuitive service that helps to maximize your business success and host your meetings brilliantly,” said Michael Seow, general manager of Shanghai Marriott Hotel Pudong East.
Market research has shown that new generation travelers look for a place where they can work productively and enjoy themselves at the same time. Open only over a year, Shanghai Marriott Hotel Pudong East is keen to adapt to these needs and expectations.
“This hotel has showcased a contemporary concept of work and play balance. It is amazing to see how it can combine all in one — convenient location, inspiring spaces and tranquil relaxation,” Seow said.
As the leading MICE hotel ideally located in the center of Pudong, a gateway to Jinqiao Export Processing Zone, Shanghai Marriott Hotel Pudong East is only a 30 to 45-minute drive from both Pudong International Airport and Hongqiao International Airport. Its strategic location — only 10 to 15 minutes from Shanghai New International Expo Center and Shanghai World Expo Exhibition and Convention Center — has made it an obvious and natural choice for MICE travelers. The hotel also has easy access to two industry parks — Zhangjiang High-tech Park and Waigaoqiao Free Trade Zone, which are home to the China headquarters of many Fortune 500 companies.
With over 1,700 square meters of meeting space — highlighted by a pillar-less 655-square-meter Grand Ballroom — MICE clients and meeting planners will also delight in a state-of-the-art audio and visual system with built-in screens, along with LCD and natural daylight in 10 separate meeting rooms. With the power of technology, the hotel aims to keep up with rapidly changing meeting trends by providing the latest wireless equipment to ensure guest needs are met.
“People today expect a smooth Internet connection and everything wireless. It is becoming an expectation for a five-star hotel,” Seow said.
The upcoming Marriott’s meeting service app, “Red Coat Direct,” will also elevate the meeting experience. Organizers can manage their meeting arrangements at a touch of a button. It allows guests to make real-time requests without leaving the room.
“It will transform the way people organize meetings and further maximize their business agenda and effectiveness,” said the general manager.
The exclusive meeting experience is also amplified by a professional event management team who will be “at your service” throughout the whole event.
“We understand organizers attend to tiny details, so we have an experienced team to assist the guests throughout because ensuring guest success is our goal. It is ‘people’ who will make it happen,” Seow added.
To add some creativity to meeting planning, the hotel takes advantage of the favorable weather and provides guests an option to host their pre-event cocktail reception at the magnificently decorated pavilion with river view. It includes a selection of delicate canapés and beverages.
“We created this concept because we want to provide a cozy and enjoyable space for guests to mingle after their productive meetings. The fabulous setting also warms up the guests before a gala dinner,” Seow said.
The hotel also provides three distinguished dining options that satisfy both Chinese and Western appetites. The diverse menus invite conversation and the food gives a relaxing break that enriches the overall meeting experience.
“The advanced hotel facilities, dedicated event management team and a mindset of adapting to changes are what help Shanghai Marriott Hotel Pudong East stand out from the crowd,” said Seow.
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