Li Yiwen: ready to collect feedback
Print Edition
Li Yiwen of the Jiading science and technology commission worked as a feedback collector during the COVID-19, checking randomly selected records every day, communicating with local communities and following up till problems were solved.
“We paid close attention to seniors who live alone and can’t take care of themselves,” said Li. “Since most of them are locals, I communicated with them in Shanghainese.”
A disabled resident surnamed Huang in the Juyuan New Area asked for help refilling four medications during lockdown.
However, volunteers could only find two of them at surrounding hospitals.
Li contacted communities throughout Jiading and was able to find a community health service center in the Juyuan New Area to refill the other two.
“It was my duty to let them know they were not alone and we cared,” said Li.
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