Alibaba’s sales revenue misses outlook
Print Edition
ALIBABA posted disappointing quarterly sales yesterday as the e-commerce giant hit back against “unfair” Chinese government allegations that it failed to crack down on illegal transactions.
The company saw sales jump 40 percent to US$4.219 billion, but that missed the US$4.45 billion in revenues that analysts were hoping.
China makes up by far Alibaba’s biggest market with sales of US$3.429 billion, as the company operates the country’s most popular online shopping platform Taobao.
But the company this week came under unprecedented attack from a powerful regulator in China.
The State Administration for Industry and Commerce, charged with maintaining market order in China, on Wednesday accused Alibaba of allowing “illegal operations” to flourish on its online shopping websites and ordered the company’s executives to “overcome arrogance.”
The sharp criticism came after a SAIC survey published last week on Taobao that found only about a third of products sampled to be genuine.
“We believe the flawed approach taken in the report and the tactic of releasing a so-called white paper specifically targeting us was so unfair that we felt compelled to take the extraordinary step of preparing a formal complaint to the SAIC,” Alibaba Vice Chairman Joe Tsai said yesterday.
Headquartered in Hangzhou, Alibaba completed the world’s biggest IPO with its US$25 billion listing on the New York Stock Exchange in September, making its founder Jack Ma China’s richest man overnight.
Ma, who started the company in 1999, last week told business and political elites gathered in Davos that he wants to take Alibaba beyond China and turn it into a global e-commerce platform serving 2 billion customers.
Alibaba now counts 334 million active buyers.
In November, Ma said he planned a “global version” of Taobao, allowing buyers and sellers in different countries to connect with each other.
Taobao’s foreign efforts to date have focused mainly on overseas Chinese communities but Alibaba has launched a US shopping website, 11 Main.
Although Alibaba is often described as the Chinese version of eBay, it bested the US platform over a decade ago.
Its earnings also far surpass that of Amazon, which has been posting massive losses after a series of product launches including phones, tablets and television programs.
Alibaba has been investing in apps to attract users of mobile devices like smartphones.
Revenues generated from such mobile devices leapt more than fivefold (448 percent) to US$1.035 billion for the third quarter, to make up 42 percent of total sales.
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