Alibaba bans sales of substandard appliances
Print Edition
ALIBABA has banned the sale of 14 types of small home appliances from online shopping platforms Taobao and Tmall, the company said yesterday.
The banned products include electric boilers, electromagnetic ovens, rice cookers and other home appliances, covering eight domestic brands, including popular consumer brands Peskoe and Royalstar, Alibaba said in a statement.
The ban was imposed because customer complaints of the products were much higher than average, it said.
Last year, electric boilers worth about 70 million yuan (US$10.7 million) from the eight brands were sold via Alibaba.
This is the first large-scale expulsion from Alibaba’s e-commerce platforms. “Substandard home appliances can lead to great safety hazards. We hope the manufacturers will improve their quality,” Alibaba said.
In April last year, Alibaba banned Wonderflower, a copycat home appliance brand, after receiving many complaints from customers.
Alibaba conducts random monthly quality checks, and products that fail the inspections twice are likely to be removed from online listings, it said.
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