Genki sorry for misleading packaging
Print Edition
ONE of China’s bestselling beverage brands Genki Forest, or Yuanqi Senlin, apologized on its official Weibo account for misleading consumers with a “sucrose free” label on its milk tea packaging.
The company, in an April 10 post, apologized for not clarifying the difference between “sugarless” and “sucrose free.” It also reminded consumers that milk tea is not sugar-free since it contains lactose.
The sweetness of the beverage comes from sugar substitutes like erythritol and stevioside that taste like sugar but have zero calories.
The company will replace the words “zero sucrose, low fat” with “low sugar, low fat” on the packages of most milk tea manufactured since February 4 and all milk tea manufactured since March 18.
Moreover, all the company’s milk tea produced since March 20 will no longer contain crystalline fructose, only milk sugar and natural sugar substitutes that do not play a part in human metabolism.
According to the Weibo post, the company will refund 20 yuan (US$3) to those who have purchased milk tea products on its official e-commerce platform.
The Beijing-based company specializes in bottled beverages ranging from flavored sparkling water to milk tea and Oolong tea, and has become popular with “zero sugar, zero fat and zero calories” as a major selling point. The brand has surpassed Coca-Cola and Pepsi in sales during major online shopping festivals.
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