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Pirates hot topic

Metro | Consumer rights
2009-11-14

LEGAL problems resulting from pirates and ransoms were heated topics at the International Symposium on Maritime Law held in the city yesterday. More than 200 maritime experts from nearly 10 countries and regions are...

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Maclaren safety kits coming to Shanghai

Metro | Consumer rights
2009-11-13

SHANGHAI consumers of the Maclaren strollers recalled in the United States are expected next week to receive the free repair kit that's been offered to American consumers to solve the strollers' safety problem. ...

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Online matchmaking scams abound

Metro | Consumer rights
2009-11-12

ONLINE matchmaking services are more frequently fraudulent than genuine, and legislation is needed to regulate the industry, the city's matchmaking association said yesterday. The Shanghai Matchmaking Organization...

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Chongming overrun as tunnel-bridge proves hit

Metro | Consumer rights
2009-11-9

CITY traffic and tourism authorities faced a wave of complaints yesterday as visitors hit Chongming Island en masse for the second weekend in a row. The Changjiang tunnel-bridge, which opened on October 31, has...

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Lotus Riverside owners seek new management

Metro | Consumer rights
2009-9-16

THE developer of the collapsed building in Minhang's Lotus Riverside complex is asking apartment owners whether they want to have a different real estate management company. If more than two-thirds apartment owners...

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Sign complaints

Metro | Consumer rights
2009-9-15

A Website to collect complaints about poor Chinese and English signs in public places was launched yesterday. Locals can visit http://www.shyywz.com/jsp/index/index.jsp to report incorrect signs.

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Some things to complain about

Metro | Consumer rights
2009-8-1

TELECOM services, online games and training are the products most complained about by local consumers this year. The Shanghai Commission of Consumers' Rights and Interests Protection said consumers had problems...

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Police seize fake goods

Metro | Consumer rights
2009-6-22

XUHUI District police detained 10 people after raids at four downtown stores containing counterfeit products over the weekend, officials said. Police confiscated more than 3,700 fake Montblanc, Louis Vuitton and...

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Local toys play with danger

Metro | Consumer rights
2009-6-2

SHANGHAI commercial authorities reported that 21 percent of the toys they tested recently at local stores failed to meet quality standards and were a potential health threat to children. The Shanghai Industrial...

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Watchdog seeks curbs on luxury zongzi

Metro | Consumer rights
2009-5-26

THE local consumers' rights watchdog called yesterday for increased supervision of high-end packs of zongzi sold on the Internet, amid fears they could be used to bribe officials. An investigation found some...

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Warning on crystal ball toys

Metro | Consumer rights
2009-5-25

THE Shanghai Institute of Organic Chemistry has warned that popular toy crystal balls that grow in water can be dangerous, Shanghai Morning Post reported today. The toy balls, from Guangdong Province, are made...

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Luxury car for another lucky shopper

Metro | Consumer rights
2009-5-5

XUJIAHUI commercial authority has announced the lucky winners of a second Mercedes Benz car and 50 gold bars won in a shopping promotion, Shanghai Morning Post reported today. The winner of the car is the holder...

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Lifts fixed

Metro | Consumer rights
2009-4-30

THE city has finished maintenace of more than 30,000 elevators, which will save 280 million kilowatt-hours of energy a year, said Shanghai Bureau of Quality and Technical Supervision yesterday. The project will...

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Phone failures

Metro | Consumer rights
2009-4-29

ABOUT 20 of 37 batches of cell phones on the local market failed quality inspections, officials said yesterday. Some presented a fire or electric shock risk, according to the Shanghai Bureau of Quality and Technical...

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Protecting rights

Metro | Consumer rights
2009-4-23

AN intellectual property protection and aid hotline - 12330 - will open in the city on Sunday, World Intellectual Property Day, officials of the Shanghai Intellectual Property Administration said yesterday. Callers...